Refund policy

REFUNDS, RETURNS AND EXCHANGES: We do not accept returns. In the event that your order arrives damaged in any way, please email us as soon as possible at hello@thegothiccottage.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to reach out at hello@thegothiccottage.com.